What Is CRM?

Customer Relationship Managment

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth.

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What does CRM do?

  • Actively tracks and manages customer information.
  • Connects your entire team from any device.
  • Intelligently captures customer emails.
  • Simplifies repetitive tasks so you can concentrate on leads.
  • Delivers instant insights and recommendations.
  • Extends and customises as your business grows.

Why CRM matters?

  • CRM helps you ditch clunky processes and manual effort so you can get on with business.
  • You’ll find more leads, close more deals, keep more customers and grow your business.
  • One place to store all customer information means your conversations are always personal, relevant, and up to date.
  • 360 CRM customers report 37% more sales revenue, 45% higher customer satisfaction, 43% better marketing ROI*.

Sales Revenue

Customer Satisfaction

Marketing ROI

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How 360 CRM can help you.

Connect to your customers in a whole new way. Build more meaningful and lasting relationships - better understand their needs, identify new opportunities to help, address any problems faster and deploy customer focused apps lightning fast. With a single view of every customer interaction you can sell, service and market like never before.

Let's get you started with a free trial

The best way to see which of our products is best for you is to download a free trial version. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.

Try For Free

Discover why so many organisations are choosing 360 CRM. Make the right decisions with powerful analytics and reporting services. Grow and manage your business with one of the smartest business systems on the market.

Hundreds of Success Stories

Here is what our satisfied customers say

James Smith

(SMITH BROTHERS MEDIA)

“After using Zoho and Microsoft Dynamics I still couldn't find a CRM that was easy to use and affordable. After I trialled 360 CRM I quickly realised how powerful it is and we have never looked back.”

Ebony Greaves

(RAW KAYA ORGANICS)

“Great product, great price. 360 CRM has helped me in many ways. The detailed reporting features allow me to construct my own reports choosing custom data from anywhere within the system.”

Aiver Tayao

(SIMPLY DOCUMENTS)

“The flow of 360 CRM allowed me to scale my business safely. Having multiple employees is no longer intimidating and easy to manage. We have been able to increase Sales significantly after three months of using 360 CRM.”

Helping you Achieve Great Results

5 star rating

Try 360 CRM for free! It's Australian!